Privacy Policy

1. Introduction

RQ789 ("we", "us", "our") operates the website accessible at rq789.cam (the "Platform"). We are committed to handling personal data responsibly and transparently. This Privacy Policy ("Policy") describes how we collect, use, store, share and protect information about users ("you", "your") who access or interact with the Platform.

This Policy applies to all visitors to the Platform, regardless of location. The Platform is specifically designed for and targeted at users in Pakistan. Where Pakistani law imposes obligations on the processing of personal data, we endeavour to comply with those obligations as they apply to an informational web platform.

By continuing to use the Platform after reading this Policy, you acknowledge that you have understood its contents. If you do not agree with any aspect of this Policy, please discontinue use of the Platform. For questions, see Section 17 (Contact Us).

2. Definitions

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, online identifier or one or more factors specific to that person.
• "Processing" means any operation performed on Personal Data, whether automated or manual, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, dissemination or erasure.
• "Data Subject" means any individual whose Personal Data is processed by RQ789 — in the context of this Platform, this means any User who visits or interacts with the Platform.
• "Cookies" means small text files placed on a User's device by a website to store information about the User's session, preferences or behaviour.
• "Third-Party Service Provider" means any external supplier, vendor or partner that processes Personal Data on behalf of RQ789 for specific operational purposes, such as analytics or hosting.
• "Applicable Law" means all laws and regulations applicable to the processing of personal data in the context of this Platform's operations, including relevant Pakistani legislation and any applicable international frameworks.

3. Data Controller

RQ789 is the data controller responsible for Personal Data collected through the Platform. As data controller, RQ789 determines the purposes and means of processing Personal Data.

For all data-related enquiries, requests or complaints, please contact us using the details provided in Section 17 of this Policy. We aim to acknowledge all privacy-related enquiries within five (5) business days and to provide a substantive response within thirty (30) calendar days.

4. Data We Collect

As an informational platform, RQ789 collects a limited and proportionate amount of data. We do not collect financial data, payment card numbers, gambling account credentials, National Identity Card (CNIC) numbers or other highly sensitive categories of personal data. The categories of data we may collect are as follows:

4.1 Data You Provide Directly

If you contact us by email at [email protected], we will receive and store the content of your message, your email address and any additional Personal Data you voluntarily include in your correspondence. We use this data solely to respond to your enquiry.

4.2 Data Collected Automatically

When you visit the Platform, certain technical data is collected automatically by our web servers and third-party analytics tools. This may include:

• IP address (which may, depending on jurisdiction, constitute Personal Data);
• Browser type, version and language settings;
• Operating system and device type;
• Referring URL (the page from which you arrived at the Platform);
• Pages visited, time spent on pages and navigation paths;
• Date and time of visit;
• General geographic location derived from IP address (typically country or city level — for example, Karachi, Lahore or Islamabad).

4.3 Data Collected via Cookies

We use cookies and similar tracking technologies as described in Section 8 of this Policy. Cookie data may include session identifiers, preference flags and analytics identifiers. See Section 8 for full details on how to manage cookies.

5. How Data Is Collected

Personal Data is collected through the following mechanisms:

• Direct contact: When you email us with an enquiry, feedback or support request;
• Automatic server logging: Standard web server logs that capture technical connection data each time a page is loaded;
• Analytics tools: Third-party analytics platforms that process anonymised or pseudonymised usage data to help us understand how the Platform is used;
• Cookies: Files placed on your device as described in Section 8.

RQ789 does not purchase, source or obtain Personal Data from data brokers, third-party marketing lists or any external data sources. We do not collect data via forms that require registration, login or account creation, as the Platform does not offer user accounts.

6. Purposes of Processing

We process Personal Data for the following specific and limited purposes:

RQ789 does not use Personal Data for profiling, automated decision-making that produces legal effects, behavioural advertising or any form of data monetisation.

7. Legal Basis for Processing

To the extent that international data protection frameworks apply to our operations, RQ789 processes Personal Data on the following legal bases:

• Legitimate interests: Processing of technical log data and analytics data for the purposes of Platform security, stability and improvement, where such interests are not overridden by the fundamental rights of Data Subjects;
• Contractual necessity: Processing of email correspondence data where you contact us directly and we need to respond to your enquiry;
• Consent: Where we use non-essential cookies (such as analytics cookies) and where Applicable Law requires consent, we will request and record your consent via the cookie consent mechanism on the Platform;
• Legal obligation: Where processing is required to comply with a legal obligation, such as responding to a lawful data request from a competent authority.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember certain information about your visit. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (stored on your device for a set period or until you delete them).

8.2 Cookies We Use

The Platform may use the following categories of cookies:

• Strictly necessary cookies: Required for the basic technical functioning of the Platform (e.g., load balancing, security). These cannot be disabled without affecting core functionality.
• Analytics cookies: Used to collect anonymised or pseudonymised information about how visitors use the Platform — including pages visited, time on site and navigation paths. This data helps us improve the Platform's content and structure.
• Preference cookies: Used to remember user preferences such as language or display settings across sessions.

RQ789 does not use advertising cookies, retargeting cookies or cookies that track users across third-party websites for commercial purposes.

8.3 Managing Cookies

You can control or delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only certain cookies or delete existing cookies. Disabling analytics cookies will not prevent you from using the Platform, but may limit our ability to improve the content we offer. For guidance on managing cookies in your browser, consult your browser's help documentation.

9. Data Sharing and Disclosure

RQ789 does not sell, rent, trade or otherwise transfer your Personal Data to any third party for their independent use. Data sharing is limited to the following categories of recipients and circumstances:

• Third-Party Service Providers: We engage carefully selected service providers who process data on our behalf — including web hosting providers and analytics platform operators. These providers are bound by data processing agreements and may only process data for the specific purposes we instruct.
• Legal and regulatory authorities: We may disclose Personal Data to competent authorities, law enforcement agencies or courts when required to do so by Applicable Law or a lawful order. We will not disclose data beyond what is strictly required by such obligation.
• Business transfers: In the event of a merger, acquisition or sale of all or substantially all of our assets, Personal Data held by RQ789 may be transferred as part of that transaction. In such an event, we will endeavour to notify affected users and ensure the receiving entity maintains at least equivalent data protection standards.

RQ789 does not share data with advertising networks, gambling operators, payment processors (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) or any marketing platform.

10. Data Retention

RQ789 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by Applicable Law. Our general retention principles are as follows:

• Server and access logs: retained for up to ninety (90) days, after which they are automatically purged unless required for an active security investigation;
• Email correspondence: retained for up to two (2) years from the date of the last message in a given thread, after which correspondence is deleted unless required for legal purposes;
• Analytics data: processed in pseudonymised form and retained for the period configured in the analytics platform, typically not exceeding twenty-six (26) months;
• Security logs: retained for up to twelve (12) months to allow investigation of potential security incidents.

When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

11. Data Security

RQ789 takes reasonable technical and organisational measures to protect Personal Data against unauthorised access, disclosure, alteration or destruction. These measures include:

• Encrypted data transmission via HTTPS/TLS on all Platform pages;
• Access controls limiting internal access to Personal Data to those who have a legitimate operational need;
• Regular review of access permissions and system configurations;
• Use of reputable third-party service providers with their own security certifications and standards.

12. International Data Transfers

RQ789's Platform is hosted on servers that may be located outside Pakistan. By using the Platform, you acknowledge that your data may be transferred to, stored in and processed in countries other than your country of residence. Where such transfers occur, RQ789 takes steps to ensure that appropriate safeguards are in place to protect your Personal Data in accordance with this Policy and Applicable Law.

Where we use third-party service providers located in jurisdictions outside Pakistan, we apply contractual safeguards — such as data processing agreements containing standard data protection clauses — to govern those transfers.

13. Your Data Rights

Subject to Applicable Law and the specific circumstances of processing, you may have the following rights in relation to your Personal Data:

• Right of access: You may request confirmation of whether RQ789 holds Personal Data about you and, if so, receive a copy of that data together with information about how it is processed.
• Right to rectification: If Personal Data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed.
• Right to erasure: In certain circumstances, you may request that we delete Personal Data we hold about you, for example where the data is no longer necessary for the purposes for which it was collected.
• Right to restriction of processing: You may, in certain circumstances, request that we restrict processing of your Personal Data while a dispute or query is being resolved.
• Right to object: Where processing is based on legitimate interests, you may object to processing on grounds relating to your particular situation. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent — such as the use of non-essential analytics cookies — you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with the competent data protection authority in your jurisdiction if you believe your rights have not been respected.

To exercise any of the above rights, please contact us at [email protected]. Please note that some rights may be limited where compliance would adversely affect the rights of others or where Applicable Law provides for an exception.

14. Minors and Age Restrictions

The Platform is not intended for use by individuals under the age of eighteen (18), or the higher minimum age required by the applicable operator or license jurisdiction. RQ789 does not knowingly collect Personal Data from minors. If we become aware that Personal Data has been collected from a person below the applicable minimum age, we will take steps to delete that data as promptly as practicable.

If you are a parent or guardian and believe that your child has provided Personal Data to RQ789, please contact us at [email protected] and we will investigate and take appropriate action.

15. Third-Party Links and Content

The Platform may contain references to and descriptions of Third-Party Operators — including online casinos, sportsbooks and payment services (such as Easypaisa, JazzCash and Raast) — for informational and educational purposes. These are not active hyperlinks to third-party websites.

If you independently navigate to any third-party website, please be aware that such websites operate under their own privacy policies. RQ789 has no control over, and accepts no responsibility for, the privacy practices of third-party websites. We encourage you to review the privacy policy of any third-party platform before providing them with your Personal Data.

16. Changes to This Privacy Policy

RQ789 reserves the right to update, modify or replace this Privacy Policy at any time. Any changes will be published on this page with a revised "Last updated" date. Where changes are material — particularly those that significantly affect how we process Personal Data or your rights in relation to it — we will endeavour to make such changes clearly visible on the Platform.

Continued use of the Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how we handle your data.

17. Contact Us

For any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact RQ789 at:

We are committed to resolving privacy concerns directly and promptly. If you are not satisfied with our response, you retain the right to escalate your concern to the relevant data protection authority in your jurisdiction.